Richard Whitbread – Senior Technical Writer
Richard is a Senior Technical Writer with extensive expertise in the design, creation, review, editing and maintenance of system, end user, training, IT infrastructure, business analysis, and system implementation documentation. Richard also has extensive experience in business process/policy documentation.
Richard is an expert in the use of the Microsoft Office, Adobe Acrobat, WordPerfect documentation suites, and fully versed in the use of Adobe FrameMaker. Visio, Corel, AutoCAD Lite and Photoshop graphic production suites.
Throughout Richard’s twenty plus year career in the technical writing field, he has created published material for such clients as General Electric Intelligent Platforms (GEIP), the Communications Security Establishment (CSE), Canadian International Development Agency (CIDA), Canada Revenue Agency (CRA), Health Canada (HC), Statistics Canada (SC), Public Works and Government Services Canada (PWGSC), the Department of National Defense (DND) and Transport Canada (TC).
Richard is often engaged to perform detailed reviews of existing documentation policies, procedures and standards in place at the client’s site and create sound documentation systems procedures and standards including documentation template development and style guide development.
He is very adept at determining all documentation requirements, gathering content from various sources, creating documentation project management plans and methodologies, and in developing and editing the copy and artwork content required to produce the project deliverable.
As a senior technical writer, Richard also held the position of documentation project manager for several clients and projects, including General Electric’s Intelligent Platforms, CRA and DND. In this role, Richard was responsible for documentation project management, template creation, and writing style guide development. Richard is also an accomplished corporate, event and product photographer.
Richard possesses excellent communication, interpersonal skills, Subject Matter Expert (SME) interviewing, writing, oral communication skills, is detailed oriented, and can present his subject matter in a comprehensive and efficient manner. Richard works well both as a team member and as an independent contributor. Richard has also worked with software development teams in various roles including senior technical writer and systems analyst for Statistics Canada, DND, Nortel Networks, Cognicase, and General ElectricCo
In his personal life, Richard is a published freelance outdoor writer, avid outdoors man, artistic photographer, blogger and the volunteer studio manager and studio workshop leader for the RA Photo Club.